Our Story

Victoria Facility Solutions was born in 2016 with the goal of creating a professional cleaning business that delivers. All our staff at VFS give 100% to get the job done, while at the same time we are fast and responsive for our clients. Since 2016, we have grown significantly and now have over 40 staff delivering services around Melbourne.

Our People

Our business is not just ‘’a cleaning business’’: we understand that we work with PEOPLE and that they are our biggest asset. Therefore, our focus has always been in helping our cleaning team achieve a better standard of living. Most of our staff are international students that do not get a lot of opportunities to work in Australia due to language barriers and a lack of local qualifications. However, we are pleased to give them an opportunity and, in return, we have the most amazing staff who have become our friends and family.
‍
Mission: we offer a smart approach to cleaning services, combining knowledge, skills and new practices to deliver an experience that is more than your average cleaning job.
‍
Vision: to provide a clean and safe environment for all Victorians.

VFS Difference

We are known for providing a fast response and for taking action to solve your cleaning needs. You will have direct contact with our Manager, who is readily available 24/7. We understand what makes the difference between a good cleaning company and a great one. And we deliver it.

Our Values

The most important thing that we bring as a team is a complete commitment to ensuring that the job is done right and it’s done exactly when and how you need it. We are cleaning experts and our values reflect our business and the exceptional people who deliver our services.

Quality

We care about delivering the highest standard in cleaning services. No job is too small or too big to do it with anything but excellence.

Customer
Service

We have a proactive approach when it comes to your cleaning needs. We know your business objectives could change over time and we are ready to make that change with you.

Trust

We make sure our service is on time and reliable. We are available 24/7 and always ready to help with your cleaning needs.

Teamwork

A cleaning business’s biggest asset are its people and our staff are like one big family. We help our cleaners to achieve their goals while providing a safe and secure work environment.

Jean Alvarado

Managing Director

Jean is our founder and is an absolute cleaning expert. He started as a cleaner in 2012, when he first arrived in Australia and his total motivation and willingness to learn quickly saw him delivering services to some of the most important cleaning services companies in Melbourne. Jean knows cleaning is a job that takes knowledge and experience to do it right.
‍
He has an entrepreneurial spirit and skilled at managing large operations and groups of people – and these skills are what prompted him to start his own cleaning business.

Victoria Facility Solutions Admin& Accountant Manager

Laura Parra

Admin & Accounts Manager

Laura is our admin and accounts expert. She has a Masters in Accounting and algo extensive experience in administrating various types of businesses, as well as strong customer service skills.
‍
Together, Laura and Jean are the dream team and have managed to grow their business successfully while growing their own family.

What our customers said

" With over 3000 members our facility needs constant attention to look its best. Since contracting Victoria Facility Solutions we have been delighted with the result, our bathrooms, cardio equipment and gym floor have never looked better and feedback from members has been excellent. Great service, communication and attention to detail. I highly recommend their services."

Dean
Gym Manager

"We have been working with the team at VFS for five years now, their attention to detail and commitment to our projects is unparalleled, everyone in the team is so helpful and never phased no matter how difficult a situation we put them in and they always pull us though. The customer service is amazing and I can’t thank them enough for their ongoing help and assistance."

Karl Simity - Director
Canopy Fitouts

"Working with VFS is always the best decision, never a hassle. They are always on time and the team has a really good eye for detail. As partners we know we can always rely on them. 100% recommended."

Silvia Gudino
‍MVP Building services

About us

WE LOVE
WHAT WE DO

Our Story

Our People

VFS Difference